FAQ
Can I reserve a parking spot in advance?
Yes, this is the most efficient way of securing your reserved parking spot for your holiday or businss trip.
Is there a time limit for parking?
Our meet and greet parking service is available for short-term, weekly, and monthly parking. We do have a minimum 2 day parking requirement when booking online.
For our longer term parking it is best to contact us via phone or email in order to get the best rates.
Is the parking lot secure?
Yes our lot is monitored 24/7 with security and cameras to ensure your vehicle is safe.
Are you open 24/7?
Yes! Emerald Parking operates 24/7. Our meet & greet service is available around the clock, for all your early morning and late flights!
Whether you’re booking with us for the first time or you’re a returning customer, our FAQs provide all the information you need for a simple and stress-free parking experience.
We understand that arranging secure parking can be a stressful and confusing experience. That's why we've created this FAQ page to help you find the answers you need quickly and easily. Browse through the questions and answers below to learn more about our meet & greet parking services and facilities.
If you have a question that isn't covered in this FAQ, please feel free to contact us directly. Our customer service team is here to assist you and ensure that your parking experience is hassle-free.
What are the payment options for parking?
Online bookings require payment in full at the time of booking.
If you are wishing to pay cash for your booking please contact us via phone or email to secure your parking spot.
How do I collect my car when I return?
Simply contact us once you landed. While you're collecting your luggage, we'll bring your car back to you at your terminal.
Do you offer discounts for frequent customers?
Yes! We appreciate our returning customers and offer special discounts from time to time. Contact us before booking to ask about our current offers.
Can I change my booking after making it?
Yes! If your travel plans change, simply contact us and we'll do our best to update your booking. Please give at least 48hrs before original booking.